Includes software purchases, installation request, troubleshooting, and more.

Services (10)

iAttended / uAttended

iAttended is an mobile app that is used by the university to track chapel attendance and to view livestreams of the university's chapel services. uAttended is the administrator/management view of the iAttended app.

JAMF Pro Self Service

JAMF Pro Self Service is available on North Central-owned Apple devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as North Central's version of the Apple App Store.

Office 365

Office 365 includes downloadable apps for Windows and Mac computers, as well as cloud-based versions of many apps, all of which can be accessed through the web. In all, there are about 20 apps available, aimed at helping productivity and increasing success.

Operating System or Software Support

IT provides North Central University employees and students assistance with software troubleshooting.

RamBot (Ivy)

RamBot is the official chatbot of university IT. It can answer your common technical questions, as well as, give some basic campus related information. RamBot is a learning chatbot, so the more it is used, the smarter it becomes. If it doesn’t know the answer now, there’s a good chance it will down the road. Click chat icon in the bottom right hand corner at it.northcentral.edu to try out RamBot.

Software Center

The Software Center is a Windows App Store personalized with various NCU apps that allow you to install them onto your NCU issues machine without the need for an administrator password. This article will detail the process of being able to install available applications on your own accord.

Software Installation & Packaging

Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.

Software Purchasing and Licensing

Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.

Visio 2016

Microsoft Visio is a diagram, vector graphic, and flow-chart tool that makes it easy for you to visualize, explore, and communicate complex information.

Zoom

Zoom is a full-featured web and video conferencing service that offers online meetings and webinars. Features include polling, breakout rooms, instant messaging, and a wide variety of audio options. All employees and students have a pro account allowing them to host a meeting with up to 100 other people; however, a Zoom account is not required for someone to join a Zoom meeting.