Popular Services

FM Maintenance Request

Report an issue or submit an FM maintenance request!

Network Device Registration

MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.

University Networks

North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.

Moodle Support and Design Request

Student Hire/Payroll Form

This form should ONLY be used for changes related to student employment and student employees.

Key Request

Please fill out this form with the information of the person who will be receiving the keys. After you submit this form, an email will be sent to the person who has been authorized to approve key requests for the area(s) you list.

Employee Account Setup Request

Use this service to request a university account for a new employee.

Network Drives

A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer. Typically NCU include the P: drive and N: drive.

Payroll Status Change Form

Please use this form to process any change in an employee’s status, cost number, title, or pay. This form should not be used for Student Employees, please use the “Student Hire/Payroll Form

Form - Schedule Change

Use this form to Add or Drop a class after the first day of the term.

IT Service Desk

The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226.  The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.

NCU Accounts

Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities. 

Do not use this form to request new accounts.

Copying, Printing, and Scanning at North Central

All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.

Housekeeping Request

The Housekeeping Department provides custodial and janitorial services for the university. These services include tasks such as general cleaning, vacuuming, carpet cleaning, disinfection, and trash/recycling removal.

Colleague

Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Moodle, Starfish, and more.)

Use this service to request assistance with or to report issues with Colleague.

Form - Change of Major/Minor

Use this form to change your major or minor.

Form - Academic Petition

Use this petition to request any exception to policy not already covered by a more specific form.

FERPA Authorization & FERPA PIN Form

Submit this form to grant specific access to your educational records. onfidential information that can be shared with those authorized by the student is limited to the following offices. Please note that these authorizations do not extend to Deans, faculty advisors or instructors.

Computer and Device Hardware Troubleshooting

The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.

Phone Service

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.

Request Technology for New Hires

Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.

Request for Personnel

Email and Calendaring Assistance

Requests and issues involving email/calendaring within Office 365, the Outlook client, or Gmail.

Moodle (Courses) - Learning Management System

Moodle (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.

TeamDynamix (IT Service Site)

TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.