My Recently Visited Services
You may only use this form once per semester for only ONE (1) weekly reoccurring activity (church, class, or other). If this form is for a class that has a LAB component on a different day this form can be used for both the class and the lab as long as they are during regular work hours.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
If you notice that file on a network drive is missing or if you accidentally delete on a network drive, IT may be able to restore the file. At this time, file restoration is limited to network drives. IT cannot restore files that were saved to your NCU-owned device.
JAMF Pro Self Service is available on North Central-owned Apple devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as North Central's version of the Apple App Store.
LastPass allows us to provide departments with secure, centralized password management for miscellaneous accounts.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.
Request a new generic email address to be used for a department, club, committee, or another purpose.
Complete mailbox administration including initial assignment with key, address updates across university systems, and lost key replacement ($10 fee).
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.