My Recently Visited Services
Complete package management from carrier delivery through pickup, including email notifications, 24/7 locker access, office pickup, and proxy designation for someone else to collect your packages.
Firewalls protect the university network. Sometimes, firewall and routing configuration changes are needed to allow certain services/software to work properly. Use this service to request changes to these systems.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
Request a new generic email address to be used for a department, club, committee, or another purpose.
Employees must complete an Employee Tuition Discount Application with supervisor approval each semester in order to receive the benefit.
Application Deadlines for Employees:
-Fall Semester – July 1
-Spring Semester – November 15
-Summer Semester – March 15
Request an orientation session to familiarize or refresh your knowledge of technology in a lab, learning space, or conference room.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
Complete mailbox administration including initial assignment with key, address updates across university systems, and lost key replacement ($10 fee).
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Learn about NCU's parking policies and to apply for parking at NCU.