My Recently Visited Services
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
Request TeamDynamix (TDX) features, licenses, and changes to services, forms, and Knowledge Base articles, or report errors and missing information.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
Use this form if you want to petition being dropped from a class due to excessive absences.
Complete mailbox administration including initial assignment with key, address updates across university systems, and lost key replacement ($10 fee).
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Salesforce, Skyline, Canvas, and more!)
Use this service to request assistance with or to report issues with Colleague.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
If you notice something isn't working in a conference room or need assistance, please let us know and we will respond to the issue as soon as possible.
Use this petition to request any exception to policy not already covered by a more specific form.
Get help with files in OneDrive, Teams, or SharePoint: access, sharing, sync, storage, and department files.
The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
Panopto is a video management platform utilized by North Central University to create, upload, manage, and share video and audio files.
North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
IT provides North Central University employees and students assistance with software troubleshooting.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
Use this service to report a single sign-on (SSO) issue, request SSO for an application, change an existing SSO connection, or ask a question about university sign-in and directory access. To learn how SSO and directory services work at NCU, see Single Sign-On (SSO) and Directory Services at NCU.
Request a Microsoft Visio license or get help with Visio. NCU has a limited number of Visio Plan 2 licenses for faculty and staff on Windows computers and NETPC.
Request a new shared mailbox or distribution list, or add or remove access to an existing one.