My Recently Visited Services

The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.

Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.

Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.

Request a Colleague or Salesforce access for an employee.

Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.

Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.

North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.

If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.

Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Moodle, Starfish, and more.)

Use this service to request assistance with or to report issues with Colleague.

Office 365 includes downloadable apps for Windows and Mac computers, as well as cloud-based versions of many apps, all of which can be accessed through the web. In all, there are about 20 apps available, aimed at helping productivity and increasing success.

IT provides North Central University employees and students assistance with software troubleshooting.

Use this service to submit configuration parameters for a third-party platform or vendor authorized to send email on behalf of North Central University, or to request a DKIM key rotation for a platform that is already authorized.

Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.

This form is to be submitted by faculty member.

Three options for managing mail when away from campus - Summer Forwarding for returning students, Move-Out Forwarding for graduates (up to 1 year), or Hold Mail for temporary absences.

This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure university systems and information. This is meant for all North Central students, staff, and faculty.

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.

Use this form to Add or Drop a class after the first day of the term.

TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.

Use this service to request permanent forms with advanced features like payment processing, conditional logic, and/or Salesforce integration.

Request a new generic email address to be used for a department, club, committee, or another purpose.

Use this form to be reinstated into course after the Add period for a semester has closed.

Use this form to submit a parking grievance related to a citation.

Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.

The Housekeeping Department provides custodial and janitorial services for the university. These services include tasks such as general cleaning, vacuuming, carpet cleaning, disinfection, and trash/recycling removal.