My Recently Visited Services

We assist departments with storing and managing physical and virtual servers. This service is provided by request and includes an evaluation of departmental business need. All request are subject to IT evaluation and approval.

North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.

This form can only be submitted by a faculty member.

Use this form to submit request/changes related to student employees.

Microsoft Office 365 is a productivity, collaboration, and messaging platform. All faculty and staff are required to use Office 365 e-mail for the official University business-related correspondence. Currently, only faculty and staff have access to e-mail and Outlook app in Office 365; not available to students.

Requests and issues involving email/calendaring within Office 365, the Outlook client, or Gmail.

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.

Use this form to Add or Drop a class after the first day of the term.

Complete mailbox administration including initial assignment with key, address updates across university systems, and lost key replacement ($10 fee).

The Software Center is a Windows App Store personalized with various NCU apps that allow you to install them onto your NCU issues machine without the need for an administrator password. This article will detail the process of being able to install available applications on your own accord.

Learn about NCU's parking policies and to apply for parking at NCU.

If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.

Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.

Please fill out this form with the information of the person who will be receiving the keys. After you submit this form, an email will be sent to the person who has been authorized to approve key requests for the area(s) you list.

Forward non-USPS packages to former students within 30 days of move-out using customer-provided prepaid shipping labels (USPS packages forward free via Mail Forwarding service).

Employees and students are able to print in NCU-managed printing locations from their personal laptops, tablets, or smartphones.

Use this form if you want to petition being dropped from a class due to excessive absences.

Request an orientation session to familiarize or refresh your knowledge of technology in a lab, learning space, or conference room.

Guest Speaker Approval for instruction.

TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.

Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.