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North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
The Software Center is a Windows App Store personalized with various NCU apps that allow you to install them onto your NCU issues machine without the need for an administrator password. This article will detail the process of being able to install available applications on your own accord.
This form is to be submitted by a faculty member when a student has exceeded skips in a class.
To promote interest in post-secondary academic teaching and continue to provide practice of laboratory and technical skills, select students who demonstrate excellence within the college laboratory environment are provided the opportunity for involvement as a Lab Assistant (LA).
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
Three options for managing mail when away from campus - Summer Forwarding for returning students, Move-Out Forwarding for graduates (up to 1 year), or Hold Mail for temporary absences.
Requests and issues involving email/calendaring within Office 365, the Outlook client, or Gmail.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
IT consults on the use of university spaces for events. Use this service if you would like to schedule a time with IT to look at a space or to test the technology in the space with you.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Use this form if you want to petition being dropped from a class due to excessive absences.
Use this service to process an announcement termination for an unaffiliated user account.
Do not use this service for regular, affiliated NCU accounts.
The IT service desk centrally manages NCU-owned machines. Part of this process is the deployment of a specially configured operating system and software suite.
To promote interest in post-secondary academic teaching ministry, select students who demonstrate excellence within the college academic environment are provided the opportunity for involvement as a Teaching Assistant.
Use this service to request permanent forms with advanced features like payment processing, conditional logic, and/or Salesforce integration.
Please use this form to submit reports and request related to department concerns (e.g. concern with officer conduct, concern with a department policy, concern with department attire, and concern with a specific area on campus).
IT provides kiosk, phones, and laptops to qualifying university events.
If you notice that file on a network drive is missing or if you accidentally delete on a network drive, IT may be able to restore the file. At this time, file restoration is limited to network drives. IT cannot restore files that were saved to your NCU-owned device.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
iAttended is an mobile app that is used by the university to track chapel attendance and to view livestreams of the university's chapel services. uAttended is the administrator/management view of the iAttended app.