My Recently Visited Services

This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure university systems and information. This is meant for all North Central students, staff, and faculty.

Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.

Use this form to change your major or minor.

If you suspect that your account has been compromised, report it immediately to IT.  IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.

TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.

Report an issue or submit an FM maintenance request!

Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.

Use this service to process an announcement termination for an unaffiliated user account.

Do not use this service for regular, affiliated NCU accounts.

The Housekeeping Department provides custodial and janitorial services for the university. These services include tasks such as general cleaning, vacuuming, carpet cleaning, disinfection, and trash/recycling removal.

Submit this form to grant specific access to your educational records. onfidential information that can be shared with those authorized by the student is limited to the following offices. Please note that these authorizations do not extend to Deans, faculty advisors or instructors.

This form is to be submitted by faculty member.

Skyline (skyline.northcentral.edu) is the university's user experience portal.  Skyline functions as the central hub to access university news and services.

Any and all Canvas-related request/changes!

Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.

The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.

This form is to be submitted by faculty member.

Complete package management from carrier delivery through pickup, including email notifications, 24/7 locker access, office pickup, and proxy designation for someone else to collect your packages.

Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities. 

Do not use this form to request new accounts.

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.

The IT service desk centrally manages NCU-owned machines. Part of this process is the deployment of a specially configured operating system and software suite.

A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.

Microsoft Office 365 is a productivity, collaboration, and messaging platform. All faculty and staff are required to use Office 365 e-mail for the official University business-related correspondence. Currently, only faculty and staff have access to e-mail and Outlook app in Office 365; not available to students.

Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Moodle, Starfish, and more.)

Use this service to request assistance with or to report issues with Colleague.

IT provides loaner laptops (Windows or Apple), webcams, projectors, and projector screen loans to employees for official university business. A request must be submitted for each piece of technology.