My Recently Visited Services
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request a new university account or reactivate an account for a returning employee, including faculty, staff, student workers, graduate assistants, staff partners, and vendor employees. Must be submitted by a director or above, or their admin/executive assistant, at least 5 business days before the account is needed.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
Forward non-USPS packages to former students within 30 days of move-out using customer-provided prepaid shipping labels (USPS packages forward free via Mail Forwarding service).
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
Request a new shared mailbox or distribution list, or add or remove access to an existing one.
North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
Use this form to request verification of enrollment status, class standing, etc.
Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Salesforce, Skyline, Canvas, and more!)
Use this service to request assistance with or to report issues with Colleague.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Request help recovering a missing or accidentally deleted file from OneDrive, SharePoint, Teams, or a network drive.
Get help with files in OneDrive, Teams, or SharePoint: access, sharing, sync, storage, and department files.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
IT provides North Central University employees and students assistance with software troubleshooting.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
Use this service to report a single sign-on (SSO) issue, request SSO for an application, change an existing SSO connection, or ask a question about university sign-in and directory access. To learn how SSO and directory services work at NCU, see Single Sign-On (SSO) and Directory Services at NCU.
Request a Microsoft Visio license or get help with Visio. NCU has a limited number of Visio Plan 2 licenses for faculty and staff on Windows computers and NETPC.
Request TeamDynamix (TDX) features, licenses, and changes to services, forms, and Knowledge Base articles, or report errors and missing information.
Use this service to request the termination of a university account for someone with no employee, student, or volunteer relationship with NCU.
Do not use this service for regular, affiliated NCU accounts.
The university provides secure, locked collection bins for all confidential paper and physical media, ensuring scheduled pickup and certified destruction that meets compliance standards. The university provides secure, locked collection bins for all confidential paper and physical media, ensuring scheduled pickup and certified destruction that meets compliance standards.
Use this service to request permanent forms with advanced features like payment processing, conditional logic, and/or Salesforce integration.