My Recently Visited Services
If you notice that file on a network drive is missing or if you accidentally delete on a network drive, IT may be able to restore the file. At this time, file restoration is limited to network drives. IT cannot restore files that were saved to your NCU-owned device.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
iAttended is an mobile app that is used by the university to track chapel attendance and to view livestreams of the university's chapel services. uAttended is the administrator/management view of the iAttended app.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
To promote interest in post-secondary academic teaching ministry, select students who demonstrate excellence within the college academic environment are provided the opportunity for involvement as a Teaching Assistant.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.
Use this form to submit a parking grievance related to a citation.
Panopto is a video management platform utilized by North Central University to create, upload, manage, and share video and audio files.
Use this petition to request any exception to policy not already covered by a more specific form.
LastPass allows us to provide departments with secure, centralized password management for miscellaneous accounts.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
IT provides kiosk, phones, and laptops to qualifying university events.
Request a new generic email address to be used for a department, club, committee, or another purpose.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.