My Recently Visited Services

Use this service to request a university account that is unaffiliated with an employee/student/volunteer/etc. status with NCU.

Please reach out to IT BEFORE submitting this form.

This form MUST be submitted by someone at the director level or above.

Three options for managing mail when away from campus - Summer Forwarding for returning students, Move-Out Forwarding for graduates (up to 1 year), or Hold Mail for temporary absences.

TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.

This employee separation form is used to notify IT that, regardless of the reason, an employee will no longer be working at North Central.  Account disabling and deprovisioning is a key information security process that helps support the confidentiality, integrity, and availability of university data.

Please use this request for all other issues that do not fit any of the above services or forms.

Office 365 includes downloadable apps for Windows and Mac computers, as well as cloud-based versions of many apps, all of which can be accessed through the web. In all, there are about 20 apps available, aimed at helping productivity and increasing success.

Please use this form to process any change in an employee’s status, cost number, title, or pay. This form should not be used for Student Employees, please use the “Student Hire/Payroll Form

MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.

Use this form to request verification of enrollment status, class standing, etc.

A Virtual Private Network (VPN) is a service that allows you to connect to the University's network when you are not on campus. There are certain applications managed by the University that are limited to the University's network. To access these applications when you are off-campus you will need to use VPN.

The University's VPN uses encryption technologies that enable data to be transmitted securely. Use VPN any time you are working on a computer using a shared, public internet connection (e.g. a coffee shop, hotel room) and are handling information you wish to be secure.

Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities. 

Do not use this form to request new accounts.

If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.

IT provides kiosk, phones, and laptops to qualifying university events.

Request a new generic email address to be used for a department, club, committee, or another purpose.

The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.

Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.

Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.

Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.

A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.

Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.

Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.

All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.

Request a Colleague or Salesforce access for an employee.

Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.

If you suspect that your account has been compromised, report it immediately to IT.  IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.