My Recently Visited Services
JAMF Pro Self Service is available on North Central-owned Apple devices. JAMF Pro Self Service can be used to install new software which the university owns and is licensed to distribute on campus. A helpful analogy is to think of Self Service as North Central's version of the Apple App Store.
The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.
The Software Center is a Windows App Store personalized with various NCU apps that allow you to install them onto your NCU issues machine without the need for an administrator password. This article will detail the process of being able to install available applications on your own accord.
Use this form to update your official contact details used by the university's Emergency Notification System (ENS), ensuring you receive critical alerts like school closures or safety warnings.
Complete mailbox administration including initial assignment with key, address updates across university systems, and lost key replacement ($10 fee).
Request a new generic email address to be used for a department, club, committee, or another purpose.
Salesforce is the university's customer relationship management system. Salesforce powers university Admissions, Student Success Hub, Marketing, Athletics and many other university services.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Moodle, Starfish, and more.)
Use this service to request assistance with or to report issues with Colleague.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
Use this release to allow your Academic Coach to communicate information with your Site Director(s).
Use this release to allow your Academic Coach to communicate information with your Site Director(s).
Voicemail-to-email allows a copy of your voice mail messages to be delivered directly to your North Central email address.