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North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
A Virtual Private Network (VPN) is a service that allows you to connect to the University's network when you are not on campus. There are certain applications managed by the University that are limited to the University's network. To access these applications when you are off-campus you will need to use VPN.
The University's VPN uses encryption technologies that enable data to be transmitted securely. Use VPN any time you are working on a computer using a shared, public internet connection (e.g. a coffee shop, hotel room) and are handling information you wish to be secure.
Report a problem with your NCU account or request a change to it. Department heads can request access changes for employees in their department. Not for new accounts.
Request new Colleague or Salesforce access for an employee, or change existing permissions such as security persona, Self-Service access, and budget line access.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Request a new shared mailbox or distribution list, or add or remove access to an existing one.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request a new university account or reactivate an account for a returning employee, including faculty, staff, student workers, graduate assistants, staff partners, and vendor employees. Must be submitted by a director or above, or their admin/executive assistant, at least 5 business days before the account is needed.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Request TeamDynamix (TDX) features, licenses, and changes to services, forms, and Knowledge Base articles, or report errors and missing information.
Submit this form to grant specific access to your educational records. onfidential information that can be shared with those authorized by the student is limited to the following offices. Please note that these authorizations do not extend to Deans, faculty advisors or instructors.
TouchNet is the system that powers the university’s electronic billing and payment system that allows students and authorized users 24×7 access to view their statements, securely make payments, and manage their student account.
Use this form to be reinstated into course after the Add period for a semester has closed.
IT prioritizes keeping your information secure. IT works hard to maintain confidentiality, integrity, and to prevent information from being compromised. You can benefit from consulting with our office by obtaining the necessary tools and information to keep you, your information, and your computer safe.
The IT service desk centrally manages NCU-owned machines. Part of this process is the deployment of a specially configured operating system and software suite.
Use this form to submit request/changes related to student employees.
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.