My Recently Visited Services
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
Request a new generic email address to be used for a department, club, committee, or another purpose.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
A Virtual Private Network (VPN) is a service that allows you to connect to the University's network when you are not on campus. There are certain applications managed by the University that are limited to the University's network. To access these applications when you are off-campus you will need to use VPN.
The University's VPN uses encryption technologies that enable data to be transmitted securely. Use VPN any time you are working on a computer using a shared, public internet connection (e.g. a coffee shop, hotel room) and are handling information you wish to be secure.
This form serves to process such requests and may also be used to remove a previously requested privacy block on directory information.
Firewalls protect the university network. Sometimes, firewall and routing configuration changes are needed to allow certain services/software to work properly. Use this service to request changes to these systems.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
This form is for painting requests that require at least a full wall being painted. For minor paint requests, please use the FM Maintenance Request form.
Request changes to Domain Name Services (DNS) entries or report issues related to DNS.
Use this form to be reinstated into course after the Add period for a semester has closed.
IT provides loaner laptops (Windows or Apple), webcams, projectors, and projector screen loans to employees for official university business. A request must be submitted for each piece of technology.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
Learn about NCU's parking policies and to apply for parking at NCU.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
The Software Center is a Windows App Store personalized with various NCU apps that allow you to install them onto your NCU issues machine without the need for an administrator password. This article will detail the process of being able to install available applications on your own accord.
Microsoft Office 365 is a productivity, collaboration, and messaging platform. All faculty and staff are required to use Office 365 e-mail for the official University business-related correspondence. Currently, only faculty and staff have access to e-mail and Outlook app in Office 365; not available to students.
IT consults on the use of university spaces for events. Use this service if you would like to schedule a time with IT to look at a space or to test the technology in the space with you.
This form is to be submitted by a faculty member when a student has exceeded skips in a class.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
The university provides secure, locked collection bins for all confidential paper and physical media, ensuring scheduled pickup and certified destruction that meets compliance standards. The university provides secure, locked collection bins for all confidential paper and physical media, ensuring scheduled pickup and certified destruction that meets compliance standards.