My Recently Visited Services
This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure university systems and information. This is meant for all North Central students, staff, and faculty.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
Request a new generic email address to be used for a department, club, committee, or another purpose.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer. Typically NCU include the P: drive and N: drive.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Moodle, Starfish, and more.)
Use this service to request assistance with or to report issues with Colleague.
Voicemail allows callers to leave a message in the event that a phone line is busy or the recipient is not available to answer the incoming call. Mailbox owners can record custom greetings, forward voicemail to other users on the system, set an extended absence greeting, and more.
Voicemail-to-email allows a copy of your voice mail messages to be delivered directly to your North Central email address.
Microsoft Visio is a diagram, vector graphic, and flow-chart tool that makes it easy for you to visualize, explore, and communicate complex information.
Virtuous is an integrated, cloud-based CRM for the NCU advancement office. It assists with various aspects of the university needs, from managing donors and fundraising, as well as marketing and outreach.