My Recently Visited Services
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Request an orientation session to familiarize or refresh your knowledge of technology in a lab, learning space, or conference room.
Use this petition to request any exception to policy not already covered by a more specific form.
Use this service to request permanent forms with advanced features like payment processing, conditional logic, and/or Salesforce integration.
The IT service desk centrally manages NCU-owned machines. Part of this process is the deployment of a specially configured operating system and software suite.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
Office 365 includes downloadable apps for Windows and Mac computers, as well as cloud-based versions of many apps, all of which can be accessed through the web. In all, there are about 20 apps available, aimed at helping productivity and increasing success.
Request a new generic email address to be used for a department, club, committee, or another purpose.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.