My Recently Visited Services
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
TouchNet is the system that powers the university’s electronic billing and payment system that allows students and authorized users 24×7 access to view their statements, securely make payments, and manage their student account.
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
This form is to request a cancellation or a change to an event that has already been approved through GatherNCU.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Salesforce is the university's customer relationship management system. Salesforce powers university Admissions, Student Success Hub, Marketing, Athletics and many other university services.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
LastPass allows us to provide departments with secure, centralized password management for miscellaneous accounts.
North Central University utilizes a service that allows employees to send faxes and receive faxes through university e-mail accounts.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
IT provides kiosk, phones, and laptops to qualifying university events.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
Request a new generic email address to be used for a department, club, committee, or another purpose.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
Please use this request for all other issues that do not fit any of the above services or forms.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer.
Use this service to request a university account. Typically, this includes faculty, adjuncts, staff, student workers, staff partners, vendor employees, and other types of accounts.This form MUST be submitted by someone at the director level or above.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
North Central utilizes Microsoft's Exchange Online Protection (EOP) for protecting your email from spam, viruses, and phishing attempts.
If you suspect that your account has been compromised, report it immediately to IT. IT will work with you to reset your password, restore access to your account, and investigate the impact of the incident.