My Recently Visited Services
IT provides North Central University employees and students assistance with software troubleshooting.
Get help with files in OneDrive, Teams, or SharePoint: access, sharing, sync, storage, and department files.
Learn about NCU's parking policies and to apply for parking at NCU.
Request a Microsoft Visio license or get help with Visio. NCU has a limited number of Visio Plan 2 licenses for faculty and staff on Windows computers and NETPC.
The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
Employees and students are able to print in NCU-managed printing locations from their personal laptops, tablets, or smartphones.
Use this service to request permanent forms with advanced features like payment processing, conditional logic, and/or Salesforce integration.
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
Request a new university account or reactivate an account for a returning employee, including faculty, staff, student workers, graduate assistants, staff partners, and vendor employees. Must be submitted by a director or above, or their admin/executive assistant, at least 5 business days before the account is needed.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
Use this petition to request any exception to policy not already covered by a more specific form.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
Report a problem with your NCU account or request a change to it. Department heads can request access changes for employees in their department. Not for new accounts.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
Colleague serves as the primary system of record for administrative data and includes modules for curriculum and academic records, financial aid, demographics, HR, and finance. Colleague is frequently integrated with other applications on campus to ensure consistency of data (e.g. Salesforce, Skyline, Canvas, and more!)
Use this service to request assistance with or to report issues with Colleague.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Request help recovering a missing or accidentally deleted file from OneDrive, SharePoint, Teams, or a network drive.
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
Use this service to report a single sign-on (SSO) issue, request SSO for an application, change an existing SSO connection, or ask a question about university sign-in and directory access. To learn how SSO and directory services work at NCU, see Single Sign-On (SSO) and Directory Services at NCU.
Request TeamDynamix (TDX) features, licenses, and changes to services, forms, and Knowledge Base articles, or report errors and missing information.