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Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
Use this service to request a university account for someone with no employee, student, or volunteer relationship with NCU.
Please reach out to IT BEFORE submitting this form.
This form MUST be submitted by someone at the director level or above.
Use this form to submit a parking grievance related to a citation.
This article provides a broad overview of Multi-factor Authentication (MFA) and how it is used to secure university systems and information. This is meant for all North Central students, staff, and faculty.
A service account is assigned to a specific information resource or resource group to facilitate services by an external support provider (a support service account) or to authenticate one system or resource to another (a system service account).
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Request a new university account or reactivate an account for a returning employee, including faculty, staff, student workers, graduate assistants, staff partners, and vendor employees. Must be submitted by a director or above, or their admin/executive assistant, at least 5 business days before the account is needed.
Request TeamDynamix (TDX) features, licenses, and changes to services, forms, and Knowledge Base articles, or report errors and missing information.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Use this service to notify the Office of Innovation & Technology that an employee is leaving North Central University, regardless of the reason. Timely account disabling and deprovisioning protects the confidentiality, integrity, and availability of university data.
Request a new shared mailbox or distribution list, or add or remove access to an existing one.
Use this form if you want a specific course from your transcript re-evaluated or if you want to know if a course taken at another college would transfer to NCU.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
North Central University uses Microsoft 365 for all university email and calendaring. Every student, faculty, and staff member has an NCU mailbox in Outlook with a built-in calendar. Employees are required to use their NCU mailbox for official University correspondence.
Request a Microsoft Visio license or get help with Visio. NCU has a limited number of Visio Plan 2 licenses for faculty and staff on Windows computers and NETPC.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
Use this form to be reinstated into course after the Add period for a semester has closed.
A Virtual Private Network (VPN) is a service that allows you to connect to the University's network when you are not on campus. There are certain applications managed by the University that are limited to the University's network. To access these applications when you are off-campus you will need to use VPN.
The University's VPN uses encryption technologies that enable data to be transmitted securely. Use VPN any time you are working on a computer using a shared, public internet connection (e.g. a coffee shop, hotel room) and are handling information you wish to be secure.
IT provides North Central University employees and students assistance with software troubleshooting.
The IT Service Desk provides computer and device support for employees and students. Support levels vary by device type and device ownership.
Use this service to report a single sign-on (SSO) issue, request SSO for an application, change an existing SSO connection, or ask a question about university sign-in and directory access. To learn how SSO and directory services work at NCU, see Single Sign-On (SSO) and Directory Services at NCU.
Get help with files in OneDrive, Teams, or SharePoint: access, sharing, sync, storage, and department files.