Articles (9)

How To: Add a Favorite Service or Knowledge Base Article

Learn how to add Services and Knowledge Base article to your Favorites.

How To: Cancel or Withdraw a Ticket

If you no longer need assistance, you can cancel or withdraw a ticket in the IT client portal.

How To: Check the Progress of My Ticket

Learn how to quickly view the status of your ticket(s) by logging into the IT Service Site.

How To: Remove a Favorite Service or Knowledge Base Article

Learn how to remove a favorite Service or Knowledge Base article from My Favorites.

How To: Search My Favorites

Learn how to search your My Favorites within Services and the Knowledge Base.

How To: Share a Service or Knowledge Base Article

Learn how to easily share Services and Knowledge Base articles with anyone.

How To: Submit a Service Request by Searching

Learn how to submit a service request by searching.

How To: Submit a Service Request from the Home Page

Learn how to submit a service request from the home page.

How To: Submit a Service Request through Tags

Learn how to submit a service request through tags.