Outlook is the primary University's faculty and staff email system.

Outlook is the primary University's faculty and staff email system. Sign into Outlook using your NCU credentials (www.office.com).

If you need additional assistance with Outlook that is unrelated to access or NCU, we suggest browsing Microsoft Office's Outlook Support website ( https://support.office.com/en-us/outlook ) or searching online. There is a lot of information about Outlook available online.

Articles (59)

Pinned Article Introduction to Microsoft Teams

Learn what Microsoft Teams is used for at North Central University and find every NCU guide for chat, meetings, calling, and team files.

Pinned Article Outlook at NCU

Find help with Outlook email and calendar at North Central University, including signatures, automatic replies, calendar sharing, and shared mailboxes.

Pinned Article Teams Meeting Recap: Reviewing Recordings and Transcripts

Learn how to use the Recap tab in Microsoft Teams to watch a meeting recording, search the transcript, and see who attended.

"This Sender Is from Outside Your Organization": What It Means

Learn what the warning banner on emails from outside NCU means, when to be careful, and what the Block sender button does.

Blocked Attachment Types in Outlook

Learn which attachment types Outlook blocks and how to share those files safely instead.

Can I Forward My NCU Email to Another Address?

Learn why automatic forwarding of NCU email to personal or outside addresses is turned off, and other ways to keep up with your NCU email.

Distribution Lists: What They Are and How to Request One

Learn how NCU email distribution lists work, how they differ from shared mailboxes and Teams, and how to request a new list or membership change.

Email Sending Limits at NCU

Learn the email sending limits for North Central University Microsoft 365 accounts and what to use for bulk email.

How To: Add a Shared Mailbox to Outlook Mobile

Learn how to add a shared mailbox to the Outlook app on your phone.

How To: Add Your Canvas Calendar to Outlook

Learn how to subscribe to your Canvas calendar in Outlook so assignment due dates and course events show up alongside your other appointments.

How To: Archive Email in Outlook

Move email out of your inbox to the Archive folder in Outlook without deleting it.

How To: Block or Allow a Sender in Outlook

Learn how to block a sender or mark a sender as safe in Outlook, and when to report phishing instead.

How To: Cancel a Meeting in Outlook

Learn how to cancel a meeting you organized in Outlook and notify attendees.

How To: Check How Much Mailbox Space You're Using

Learn how to see how full your NCU mailbox is in Outlook and how to free up space.

How To: Create an Event or Meeting in Outlook

Learn how to create a calendar event or meeting in Outlook, add a Teams link, and change it later.

How To: Create Reusable Email Templates in Outlook

Learn how to save email text you send often as a template in Outlook and insert it with a couple of clicks.

How To: Create Rules to Sort Your Email in Outlook

Learn how to create Outlook rules that automatically move, flag, or forward email.

How To: Create Your NCU Email Signature

Learn how to create your North Central University email signature in Outlook on the web, new Outlook, and the mobile app.

How To: Find a Missing Email in Quarantine

Learn how to check Microsoft 365 quarantine for an email that never reached your NCU inbox, and how to release or request release of it.

How To: Find Your Apps in Microsoft 365

Learn how to open Outlook, Teams, OneDrive, Word, and other Microsoft 365 apps with your NCU account from any browser.

How To: Give Someone Access to Your Calendar or Email

Learn how to give someone access to your Outlook calendar, and how to request access to someone's email.

How To: Import a Calendar File into Outlook

Learn how to import a calendar file (.ics) into Outlook or subscribe to a calendar from the web.

How To: Install Microsoft Teams

Learn how to get Microsoft Teams on your NCU computer, personal computer, and phone.

How To: Let People Book Time with You Using Microsoft Bookings

Learn how to use Microsoft Bookings with your NCU account to share a page where students and colleagues can schedule time with you.

How To: Make a Calendar Event Private in Outlook

Learn how to mark an Outlook calendar event as private so others see only that you're busy.

How To: Make Every Outlook Meeting a Teams Meeting by Default

Learn how to set Outlook so every meeting you create automatically includes a Microsoft Teams link.

How To: Open a Shared Mailbox in Outlook

Learn the ways to open a shared mailbox, like a department inbox, in Outlook: keep it in your folder list, open it in its own tab, or go straight to it by web address.

How To: Open an Encrypted Email from NCU

Got an encrypted email from North Central University? Learn how to open it from Gmail, Outlook.com, or any other email account, including using a one-time passcode.

How To: Open Someone Else's Calendar in Outlook

Learn how to open someone else's Outlook calendar after they share it with you.

How To: Organize Your Inbox in Outlook

Learn how to keep your Outlook inbox under control with folders, categories, Focused Inbox, and pinned messages.

How To: Print Your Calendar in Outlook

Learn how to print your Outlook calendar, including a blank calendar or a calendar without private details.

How To: Recall an Email in Outlook

Learn how to recall an email you sent in Outlook, and when a recall works.

How To: Recover Deleted Email in Outlook

Learn how to recover deleted email in Outlook from Deleted Items or the recoverable items folder.

How To: Remove Your NCU Account from a Phone or Mail App

Learn how to remove your NCU email account from the Outlook app, iPhone Mail, and other apps before you sell or replace a phone or leave NCU.

How To: Request a File using Microsoft OneDrive

Learn how to use OneDrive to request files.

How To: Respond to a Meeting Invitation in Outlook

Accept, decline, or tentatively accept a meeting in Outlook, or propose a different time.

How To: Schedule an Email to Send Later in Outlook

Learn how to schedule an email in Outlook so it sends at a later date and time.

How To: Search Your Email in Outlook

Find an email in Outlook by searching for a name, word, or file, and narrow results with filters.

How To: Send an Encrypted Email in Outlook

Need to email sensitive information? Learn how to encrypt a message in Outlook at NCU, which encryption option to choose, and what people outside NCU see.

How To: Send Email on Behalf of a Shared Mailbox

Learn how to send email on behalf of a shared mailbox, like a department inbox, in Outlook, and what the different shared mailbox permissions mean.

How To: Set Up an Automatic Reply for a Shared Mailbox

Learn how to set up an automatic reply for a shared mailbox using Outlook on the web.

How To: Set Up an Automatic Reply in Outlook

Learn how to turn on an automatic (out-of-office) reply in Outlook at North Central University.

How To: Set Your Time Zone in Outlook

Learn how to change your time zone in Outlook so meeting times show correctly, and how to add a second time zone to your calendar.

How To: Set Your Work Hours and Location in Outlook

Learn how to set your work days, hours, and location in Outlook so coworkers can see when and where you're working when they schedule meetings.

How To: Share Your Calendar in Outlook

Learn how to share your Outlook calendar with someone at North Central University and choose what they can see.

How To: Snooze an Email in Outlook

Learn how to snooze an email in Outlook so it leaves your inbox and comes back at a time you choose.

How To: Undo Sending an Email in Outlook

Turn on Undo send in Outlook so you have a few seconds to stop an email after you select Send.

How To: Update Your Profile Photo in Outlook and Teams

Learn how to add or change your Microsoft 365 profile photo, which shows in Outlook, Teams, and other NCU Microsoft apps.

How To: Use Contacts and Contact Groups in Outlook

Learn how to add contacts in Outlook, create a contact group to email several people at once, and import contacts from a file.

How To: Use Scheduling Assistant in Outlook

Learn how to use Scheduling Assistant in Outlook to find a time when everyone is free.

Microsoft 365 & Office: What Your License Includes

Learn what's included with the Microsoft 365 license North Central University provides with your account — which license you have, whether you can install the Office apps or use them in a web browser, how much email and file storage you get, and what happens to your access when you leave NCU.

My Email Bounced: What an Undeliverable Message Means

Got a "Delivery has failed" or "Undeliverable" message after sending an email from your NCU account? Learn what the error code means and what to do next.

Outlook Keeps Asking for My Password

Learn how to fix Outlook when it keeps asking you to sign in or enter your password on Windows or Mac.

Salesforce - Using the Salesforce Outlook Add-in

Learn how to use the Salesforce Outlook Add-in to streamline your daily workflow. This guide covers how to view student data, log important correspondence, and create new records without ever leaving your Outlook inbox.

Salesforce Outlook Add-in: First-Time Login and Setup

This guide covers the one-time setup process for connecting the Salesforce Outlook Add-in to your North Central University account. You must complete these steps on every device and platform (Desktop vs. Web) where you use Outlook.

Sending Mass Email at NCU: What's Allowed

Learn when NCU employees can send email to a large campus audience under the E-mail and Mass Communications policy, what isn't allowed, and who to talk to.

Setting Up the Outlook App on Your Mobile Device

Learn how to set up the Microsoft Outlook app on your personal iOS or Android device to access your NCU email, calendar, and contacts. While your device's built-in mail app can connect to your NCU account, the Outlook app is strongly recommended — it provides the most complete and reliable experience with Microsoft 365.

Which Email Apps Can I Use with My NCU Account?

Learn which email apps work best with your NCU account, and why the IT Service Desk can only help with Microsoft's Outlook apps.

Why Was My Email Attachment Blocked?

NCU email blocks attachments of file types often used to spread malware, like programs and scripts. Learn why your attachment was rejected and how to share the file instead.